CardLocker Data Deletion Request

1. Send an email to Clockeradmin@clockerllc.com with the subject line "Partial Data Deletion Request".
2. Include the email address registered to your CardLocker account so we can identify it.
3. Specify which data you would like deleted (for example: trade history, chat messages, wishlist, inventory records, or card images).
4. Our support team will confirm receipt within 48 hours and process your request within 30 days. Your CardLocker account will remain active.
5. You will receive a confirmation email once the requested data has been deleted.

You may request deletion of any of the following data associated with your CardLocker account, without deleting your account:

• Personal card collection entries and uploaded card images
• Folders and organizational structure
• Wishlist items and tracked sets
• Inventory locations and movement history
• Trade requests, negotiation messages, and ratings
• Notifications and favorites
• API keys and feedback submissions

The following data may be retained for the periods noted, where required by law or for legitimate business purposes, even after a partial deletion request:

• Transaction & billing records: retained for up to 7 years as required by financial and tax regulations.
• Fraud prevention & security logs: retained for up to 90 days after deletion to protect against abuse.
• Anonymized, aggregated analytics: data that has been de-identified is kept indefinitely, as it can no longer be linked to you.
• Account credentials: retained until you separately request full account deletion.

CardLocker is a product of Clocker LLC. For any questions about this process, contact Clockeradmin@clockerllc.com.